FAQ

Frequently Asked Questions:

What are the cases made from?

Our cases feature a dual-layer design: a shock-absorbing rubber interior and a durable plastic outer shell. Together, they offer serious drop and scratch protection without the bulk.


– Flexible rubber interior cushions drops

– Plastic blend built for daily wear

– Raised edges help protect your screen

– Vibrant, high-quality color and detail

How Does Shipping Work?

- We offer free shipping and shipping protection.

- All shipments include tracking.

- Free worldwide shipping. U.S. orders arrive in under a week; international times vary by country.

What If There's an Order Issue?

If there’s an issue with your order we will fix it fast and free and keep the stoke alive!

Whether it's a printing error, shipping mistake, or something else, just reach out:

– Contact us through our Contact Page or email support@apexsendco.com

– Include a photo if it helps show the issue

– We’ll fix it fast and free of charge.

Are Payments Secure?

Absolutely. Your security is our priority:

– SSL encryption protects all personal data

– Shopify Payments secures payment info

– Anti-fraud tools monitor all transactions